Important Shop Updates & Information

...And after all that, we're back!  Today was our soft open. We're about 75% finished with the move, but most of everything is out and ready to go! Another tremendous THANK YOU to everyone who has helped us along the way with this move.  I mean it when we say we could not have done this without you.  

So let's get down to business - there's a few important things to know now that we're open again!

1. Address - Our address is now 128 Chemawa Rd. N, Keizer, OR 97303 in Baker Plaza.  This has been changed on here, our Facebook, our website, and on Google.  There are a few ways to get to the shop, but the simplest way is to turn West on Chemawa Rd. at the light at River Rd and Chemawa.  Our shopping is the first left - Good Times is on the corner. We don't have our sign yet on the shopping center marquee - it still says "Lakepoint." Just know if you pass Good Times, you're too far.  Here's the map again for reference:
   
   
   
   
   
   
   
   
   
   
   
   
2. Signage - We understand that it's a little hard to find our new place without the correct signage...definitely wasn't part of the plan to open without it!  Our signage is in progress with the vendor and will be installed soon. 
   
   
3. Parking - While we are lucky enough to have more spots in the parking lot overall, we now share the lot with more businesses than we did previously.  So far it hasn't been a problem, but it's something to consider if you find the lot is busy - the businesses don't have reserved parking.
   
   
4. Cutting Counters: We have separated the cutting counters.  The smaller counter is in the back of the shop, and is credit/debit/gift certificate only.  The larger counter at the front and accepts cash, credit/debit, and gift certificates.  
   
   
5. New Registers: We have transitioned to a new point of sale system, with a register at each cutting counter (two is better than one!). While this wasn't expected quite this soon, here we are.  It's pretty slick and does a lot of cool things, but we are all still learning.  Please hang in there with us while we learn the new system.
   
   
6. Rewards Points:  Because we had to move to the new system sooner than we planned (read: 10pm Friday night...open 10am Saturday morning), we have not yet transferred rewards points from Five Stars to the new system which is a manual process.  Your points and rewards are not lost, however we are currently unable to confirm points, check rewards status, redeem rewards, or create new accounts from the register.  We can add new points for you manually on the old system by way of the computer, but the points won't be available for use at the counter.  It is a priority for us this week to get the new rewards system running and the old accounts transferred over.  We will keep you updated, and apologize for any inconvenience.  
   
   
7. Classes: Classes are currently on hold while we finish getting the classroom cleared of moving and construction materials, and get the new tables set up.  This, too, is a priority and we will keep you posted.  A new class list is in progress and we have some awesome stuff lined up!

Finally, for those that don't already know...Dad (Lee) received a donor heart (and got the call on his birthday no less!) and is in recovery.  We can finally breathe, as can he.  He is being moved out of ICU within the next day or two.  He's already started physical therapy and in typical fashion, he is absolutely excelling with it.  We are so grateful to the donor and their family, to the phenomenal surgeons and medical staff at St. Vincent's, and to each an every single one of you who have reached out.  He has a long road in recovery ahead, but he is already making amazing progress.  

It's late and I'm sure I'll think of something after I post, but those are the biggies.  We are so happy and excited to start this new chapter in so many ways and we have a lot of great things coming. Thank you for coming with us on this wild journey, and we can't wait to see you soon.